Priority support

I have IW Ultimate and I think I also have priority support.
I have several questions that were not answered and this is not good, and I think they are simple questions and so I think I deserve answers.

One of them is this one: https://www.atozed.com/forums/thread-4099.html

Another one is this https://www.atozed.com/forums/thread-4030-page-2.html, where I metioned that I can't show the contents of a simples jQGrid on a Modal window, where I also attached a testcase of this problem. The problem is "Another think that I already ask here, is that when I open a modal window (button "Janela modal") with a IWjQDBGrid, the grid do not present it's content, I have to press "Refresh" button. How can I accomplish this?".

Thanks